Privacy Policy
Radii-x Inspections Inc.
Effective Date: Mar 16, 2026
Radii-x Inspections, Inc. (“Radii-x,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit radii-x.com, use our software or related services, interact with our subdomains, request a quote, purchase products or services, or otherwise engage with us.
This Privacy Policy applies to radii-x.com, related Radii-x subdomains, our software, hosted tools, and our business operations, unless a separate privacy notice is expressly provided for a specific service.
Information We Collect
We may collect information you provide directly to us, including:
• name
• company name
• job title
• email address
• phone number
• billing and service address
• account or login details
• quote, order, invoice, and transaction details
• messages, inquiries, and support requests
• information submitted through forms, demos, bookings, consultations, or service requests
We may also collect customer and project information relevant to our services, including:
• project details
• site details
• inspection details
• images, reports, annotations, and workflow data
• uploaded files, documents, and operational records
• information needed to provide training, consulting, software access, support, or compliance-related services
When you use our website or software, we may automatically collect technical and usage information such as:
• IP address
• browser type
• device type
• operating system
• referring pages
• pages viewed
• access times
• session activity
• log data
• software usage and diagnostic data
• cookie and similar technology data
We may also collect transaction-related information, such as products and services purchased, invoice and payment status, and order history.
How We Use Information
We may use information to:
• provide products, software, training, consulting, support, and related services
• create, manage, and maintain accounts
• prepare quotes, process orders, invoices, and payments
• communicate with customers, prospects, and business contacts
• schedule demos, consultations, training, and support
• deliver software and hosted service functionality
• troubleshoot, maintain, secure, and improve our website, software, and services
• generate reports, workflows, and service deliverables
• respond to inquiries and technical issues
• send operational, service, administrative, and transactional communications
• comply with legal, regulatory, contractual, and recordkeeping obligations
• protect our rights, systems, users, and business
• enforce our agreements and acceptable use requirements
• analyze performance and usage trends
• market our services where permitted by law
How We Share Information
We may share information:
• with employees, contractors, and service providers who need it to perform services on our behalf
• with hosting, analytics, communication, payment, IT, and software providers
• with business partners or subcontractors involved in delivering requested services
• with legal, accounting, insurance, and other professional advisors
• with regulators, authorities, courts, or law enforcement where required by law or legal process
• in connection with a merger, acquisition, financing, reorganization, or sale of assets
• where necessary to protect rights, safety, security, systems, or property
• with your consent or at your direction
We do not sell personal information for money.
Cookies and Similar Technologies
We may use cookies, pixels, local storage, analytics tools, and similar technologies to:
• operate and secure our website and software
• remember preferences and sessions
• measure usage and traffic
• improve performance and functionality
• support marketing and communications where permitted by law
You may be able to manage cookies through your browser settings. Disabling cookies may affect functionality.
Software, Hosted Tools, and Customer Data
When customers use Radii-x software, hosted tools, reporting systems, or related services, we may process customer data, project data, site data, user data, images, reports, annotations, and related records to:
• provide and maintain the service
• enable software features and workflows
• support users and troubleshoot issues
• protect the security and integrity of the platform
• enforce our terms and rights
• improve service performance and usability
Customers remain responsible for the lawfulness, accuracy, and appropriateness of the data they submit to Radii-x systems.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
• provide services
• maintain accounts and records
• comply with legal, tax, accounting, and regulatory obligations
• resolve disputes
• enforce agreements
• protect our legitimate business interests
Retention periods may vary depending on the type of information and the context in which it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Processing
Radii-x may process or store information in Canada, the United States, or other jurisdictions where we or our service providers operate. By using our services or providing information, you understand that information may be transferred to and processed in jurisdictions that may have different privacy laws than your own.
Third-Party Services
Our website or services may contain links to, or rely on, third-party websites, applications, platforms, or integrations. We are not responsible for the privacy practices, content, or security of third-party services. You should review their privacy policies directly.
. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
• request access
• request correction
• request deletion where applicable
• withdraw consent where processing is based on consent
• object to or restrict certain processing
• request portability where applicable
These rights are not absolute and may be subject to legal or contractual limitations.
To make a privacy-related request, contact us at privacy@radii-x.com.
. Marketing Communications
We may send marketing or promotional communications where permitted by law. You may opt out at any time by using the unsubscribe link in the message or by contacting us directly.
Even if you opt out of marketing messages, we may still send service, operational, transactional, or legal communications.
. Children’s Privacy
Our website, software, and services are intended for business and professional use and are not directed to children. We do not knowingly collect personal information from children in a manner requiring parental consent under applicable law.
. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted at:
https://radii-x.com/privacy-policy
Changes become effective upon posting unless otherwise stated.
. Contact Us
Radii-x Inspections, Inc.
4938 Victoria Drive
Vancouver, BC V5P 3T6
Canada
Email: privacy@radii-x.com
Website: https://radii-x.com